Order Changes & Cancellations

If you need to correct an address, change an item, or request cancellation, contact service@avrenz.com as soon as possible and include the order number.

We will try to help before fulfillment begins, but changes or cancellations are not guaranteed once an order has entered processing or has been handed to a carrier. If an order can no longer be changed, the Returns & Refunds Policy may apply after delivery.

If Avrenz cancels an order because an item is unavailable, payment cannot be verified, or fulfillment is not possible, any captured payment for the cancelled portion will be refunded to the original payment method.